Exchange Policy

Making an Exchange

To initiate an exchange, please email us at meadow@meadowboutique.com or call our team at (210)822-2764. Once an exchange request has been received, we will email you a pre-paid return shipping label.

Please be sure to mail your exchange back within 7 days of receiving it to be eligible for a store credit or an exchange. After the 7 days period, we will no longer be able to accept any exchanges. Items must be returned to us unworn with all MEADOW tags and designer labels still attached. Exchanges that do not meet our policy will be sent back to you.

You must request an exchange authorization before sending your item back. Only send exchanges using the pre-paid return label emailed to you so we have the ability to track the exchange. We cannot credit a lost exchange that was sent using a method other than our return labels.

Receiving a Credit

Once we receive your exchange, please allow 2-3 business days for a credit to be processed at our office. Your exchange will be issued to a store credit – please allow up to 5 business days. We’ll send you an email when the exchange has been processed and a credit has been issued.

Exchange Policy

Due to the nature of our inventory, we are unable to process exchanges. If you would like to exchange an item, please return the original item for a store credit and place a new order.

Final Sale Items

Any items marked “FINAL SALE” are not eligible for exchange. All jewelry and cosmetics are final sale. All price adjusted items, including discounted items (aka sale!), are final sale.

Incorrect, Damaged or Defective Items

Each item that leaves us is inspected by our team and packaged to ensure they stay in perfect condition on their way to you. If for some reason you receive a damaged, defective or incorrect item, please contact us email us at meadow@meadowboutique.com or call our team at (210)822-2764 with a photo of the damage, or description of the wrong item you received, along with your order number. We will make sure to take care of you!

Are exchanges free?

Yes! Once you initiate the exchange process outlined above we will email you a pre-paid shipping label for you to mail back your order.

Thank you for shopping with us!