Frequently Asked Questions

All orders are processed Monday through Friday! 

Each item will ship in one business day if your order is placed before 1:00 PM CST. Orders placed after 1:00 PM CST on Friday will be shipped the following Monday! 

If you have any questions about your item or if you need a piece by a certain time reach out to us at (meadow@meadowboutique.com) or give us a call (210) 822-2764) at the store and we are happy to answer any questions for you!

Yes!! 

Please make a note on your order or give us a call (210) 822-2764) at the store and we would love to wrap a gift for you!

Yes! Once you initiate the exchange process outlined above we will email you a pre-paid shipping label for you to mail back your order.

The Meadow mobile message service (the "Service") is operated by Meadow
(“Meadow”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and
conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent
permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service
following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Meadow’s SMS/text messaging service, you agree to receive recurring SMS/text messages
from and on behalf of Meadow through your wireless provider to the mobile number you provided, even if
your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an
automatic telephone dialing system or other technology. Promotional messages may
include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is
not a condition of any purchase with Meadow. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging
imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan
and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text
messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559090423 or click
the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation
text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed
to other Meadow mobile message programs and wish to cancel, except where applicable law requires
otherwise, you will need to opt out separately from those programs by following the instructions provided in their
respective mobile terms.

For Service support or assistance, text HELP to +18559090423 or email meadow@meadowboutique.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of
these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or
telephone number we have changed may not be received and we will not be responsible for honoring requests made in
such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to
provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with
your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the Service, any errors in such information, and/or any action you may or
may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Last updated: April 2, 2026

Exchange Policy

To initiate an exchange, please email us at meadow@meadowboutique.com or call our team at (210)822-2764. Once an exchange request has been received, we will email you a pre-paid return shipping label.

Please be sure to mail your exchange back within 7 days of receiving it to be eligible for a store credit or an exchange. After the 7 days period, we will no longer be able to accept any exchanges. Items must be returned to us unworn with all MEADOW tags and designer labels still attached. Exchanges that do not meet our policy will be sent back to you.

You must request an exchange authorization before sending your item back. Only send exchanges using the pre-paid return label emailed to you so we have the ability to track the exchange. We cannot credit a lost exchange that was sent using a method other than our return labels.

Once we receive your exchange, please allow 2-3 business days for a credit to be processed at our office. Your exchange will be issued to a store credit – please allow up to 5 business days. We’ll send you an email when the exchange has been processed and a credit has been issued.

Any items marked “FINAL SALE” are not eligible for exchange. All jewelry and cosmetics are final sale. All price adjusted items, including discounted items (aka sale!), are final sale.

Each item that leaves us is inspected by our team and packaged to ensure they stay in perfect condition on their way to you. If for some reason you receive a damaged, defective or incorrect item, please contact us email us at meadow@meadowboutique.com or call our team at (210)822-2764 with a photo of the damage, or description of the wrong item you received, along with your order number. We will make sure to take care of you!